Terms of service

OVERVIEW

These Terms of Service govern your use of nadalinpastrysystems.com and your purchase and use of digital products supplied by Nadalin Pastry Systems. By using the website or placing an order, you agree to these Terms, our Privacy Policy and our Return and Refund Policy. If you do not agree, do not use the website or purchase a product.

1. BUSINESS AND CONTACT DETAILS

Nadalin Pastry Systems operates this store from Victoria, Australia. Contact: daniel@nadalinpastrysystems.com. Physical address: 1/133 Mountain View Road, Briar Hill VIC 3088, Australia.

2. ELIGIBILITY AND ACCOUNTS

You must have legal capacity to enter a contract in your jurisdiction. Information supplied at checkout must be accurate and current. You are responsible for safeguarding any account credentials and for activity under your account.

3. DIGITAL PRODUCTS

Our Production Packs are downloadable digital resources intended for professional bakery, pastry, catering and food-production operations. Product inclusions are described on the relevant product page. No physical item will be shipped unless expressly stated.

Digital access is normally provided after payment is successfully processed. You are responsible for providing a valid email address and maintaining compatible software and equipment to open standard PDF files and any other stated file formats.

4. LICENCE AND PERMITTED USE

Unless a product page states otherwise, purchase grants the purchasing person or business a limited, non-exclusive, non-transferable licence to use the Production Pack internally within one purchasing business for its own production, training, planning and operational purposes.

You may print reasonable working copies and share the material with employees or contractors who need it for that purchasing business, provided they are told that the material is confidential and copyrighted.

You must not resell, redistribute, sublicense, publish, upload, reproduce for external distribution, share with another business, or make any Production Pack or substantial part of it available to the public. You must not remove copyright, branding or licence notices. No ownership or intellectual-property rights are transferred to you.

5. PROFESSIONAL AND OPERATIONAL RESPONSIBILITY

Production Packs provide commercial production information and operational guidance. You remain responsible for validating recipes, yields, processes, equipment settings, food safety, allergen controls, labelling, workplace safety and legal compliance for your ingredients, equipment, staff, location and jurisdiction.

Results can vary because of ingredients, equipment, environment, operator technique and production scale. No particular commercial result, profit, yield or product outcome is guaranteed. Nothing in this section excludes rights or guarantees that cannot lawfully be excluded.

6. ORDERS, PRICES AND PAYMENT

An order is accepted when payment is successfully processed and order confirmation is issued. We may decline or cancel an order where permitted by law, including for suspected fraud, pricing errors or unauthorised transactions. If we cancel a paid order, we will provide an appropriate refund.

Prices and the transaction currency are displayed at checkout. Applicable taxes may be calculated during checkout. You authorise the payment provider to charge the amount shown before you submit the order.

7. DIGITAL DELIVERY AND ACCESS

Download links may be delivered on the order-confirmation page, by email, or through a Shopify-supported delivery service. You should download and securely retain your purchased files. If a valid purchaser experiences an access problem, contact daniel@nadalinpastrysystems.com with the order number and details of the issue.

8. REFUNDS AND CONSUMER RIGHTS

Refunds and remedies are governed by our Return and Refund Policy at https://nadalinpastrysystems.com/policies/refund-policy.

Nothing in these Terms excludes, restricts or modifies any consumer guarantee, right or remedy that cannot lawfully be excluded, including rights under the Australian Consumer Law.

9. INTELLECTUAL PROPERTY

The website and its content, including Production Packs, formulas, scaling tables, systems, text, graphics, photographs, branding and layout, are owned by or licensed to Nadalin Pastry Systems and are protected by applicable intellectual-property laws. Except for the limited licence stated above, all rights are reserved.

10. WEBSITE USE

You must not use the website unlawfully, interfere with its operation or security, introduce malicious code, attempt unauthorised access, scrape protected content, impersonate another person, or use the website to infringe another party's rights. We may restrict access where reasonably necessary to protect the website, customers or our rights.

11. THIRD-PARTY SERVICES AND SHOPIFY

The store is hosted by Shopify. Payment, delivery and other functions may be provided by Shopify or other third parties under their own terms and privacy practices. Purchases from this store are made directly with Nadalin Pastry Systems, not Shopify.

Links to third-party websites are provided for convenience. We are not responsible for third-party content or services, subject to rights that cannot lawfully be excluded.

12. PRIVACY

Personal information is handled according to our Privacy Policy at https://nadalinpastrysystems.com/policies/privacy-policy and applicable law. Shopify also processes information required to operate the store and checkout.

13. ERRORS AND AVAILABILITY

We may correct genuine errors in descriptions, pricing or availability and may update or discontinue products. If an error materially affects an accepted paid order, we will contact you and provide an appropriate remedy.

We do not promise that the website will always be uninterrupted or error-free. We will take reasonable steps to address problems within our control.

14. LIABILITY

To the maximum extent permitted by law, Nadalin Pastry Systems is not liable for indirect or consequential loss arising from use of the website or digital products. Any limitation applies only to the extent permitted by law and does not exclude liability or remedies that cannot lawfully be excluded.

15. CHANGES TO THESE TERMS

We may update these Terms by publishing a revised version on the website. Changes apply from publication and do not retrospectively remove rights relating to an earlier purchase.

16. GOVERNING LAW

These Terms are governed by the laws of Victoria, Australia. The parties submit to the courts with jurisdiction in Victoria, subject to any mandatory rights available under applicable consumer law.

17. CONTACT

Questions about these Terms can be sent to daniel@nadalinpastrysystems.com or mailed to Nadalin Pastry Systems, 1/133 Mountain View Road, Briar Hill VIC 3088, Australia.